We have focused on the development and deployment of a Quality Management System designed to facilitate continual improvement of the business, stimulating its overall efficiency to increase competitive advantage and respond better to customer needs and expectations. The review and feedback process has been a great learning experience for us
Our quality implementation efforts are all pervasive, beginning with the stated quality goals:
Delight customers through delivery excellence.
Attract, train and retain talented professionals through active employee engagement.
Deliver solutions / services based on cutting edge tools, technologies and methodologies.
Continuously improve internal processes and achieve operational excellence.
It is our mission to continuously strive to set higher standards. Following are some of the initiatives that we have taken and certifications that we received:
Lean Services-
As part of our commitment to continuous improvement, we have been very keen on finding new and innovative ways to improve our business operations. Recently we have started a new initiative called "Lean @DI". The program is aimed at embracing the best practices and methodologies of lean.
Lean is basically an organization redesign approach that is increasingly being used by companies across sectors and industries. At its core, lean focuses on elimination of waste or 'Muda' as it is called in Japanese. Muda is defined as an activity which consumes resources without adding value to the end consumer of the process outcome. In essence, lean provides an approach for organizations towards doing more for their customers with fewer resources such as time, space and money. Lean contains five primary elements- Process Flow, Organization, Process Control, Metrics and Logistics.
The goal of this program is to increase the speed and capacity of operations by reducing lead times, improve quality and efficiency through the use of lean tools such as value stream mapping, Kaizen blitz, standardized work, 5 S and visual controls.
ISO 9001:2008 Quality Management System
among the first Indian companies to gain ISO accreditation for CAD & GIS services. It specifies the requirements for a quality management system to enhance customer satisfaction. The quality management system of DI is certified as ISO 9001:2008. DI is certified by CDG Certification and is accredited to Dubai Accreditation Center.
ISO 27001:2005 Information Security Management System This is the most widely recognized security standard for information security management. It is an assurance that the confidentiality, integrity and availability of vital corporate and customer information will be maintained. The certification is provided by International Benchmarking & Certifications and is accredited ASCB(E).
